'I have a WD My Passport external which is not recognized on Mac, but I have stored many files on this external HDD. So can anybody tell me how to recover data from an unreadable external hard drive for Mac? I have some important excel files on this external, so I would appreciate it very much if anybody can recommend useful excel recovery software.'
Turn on and log into your Mac then you’ll be ready to connect up the My Passport drive. Understand what connections you have on your Mac. The WD My Passport hard drive is powered from your Macs USB port. One end of the cable is USB 3.0 (and USB 2.0) compatible and that is the end you connect to your. Can not access WD Passport.
- My Passport Not showing up. WD External Drives External Drives for Mac. Caseyz October 15, 2015, 1:29am #1. I’ve had the 320 WD My Passport for about 3 months, its been stationary on my co-workers computer that entire time. He ejected the disk–unplugged the drive and gave it to me to transfer some files onto.
- WD My Passport not showing up on Mac. If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: (Some are similar as shown on this page) #1. Reconnect WD Passport to Mac #2. Change WD Passport drive letter #3. Remount WD Passport to.
- If it's not showing up in Disk Utility and won't mount, then it's probably failing. You can try unplugging it and plugging it back in several times to see if you can't get it going again. If that doesn't work, it's probably time to call WD and get a RMA if the drive is still in warranty. WD Passport drives are warranted for 3 years.
- Here's how to start over. External hard drive showing up in Disk utility not in Devices. This problem also happened after OS X Yosemite update. Next, the USB was plugged into PC and scanned and fixed it as recommended by Windows 10. I have never used my wd my passport ultra before and it will not show up on my mac.
WD My Passport external hard drive is able to work on Mac and Windows PC for data transferring or backup. If a WD My Passport external hard drive is not recognized by Mac OS, you had better make it clear if the problem is caused by external HDD error or Mac OS crash.
Windows? -> [5 fixes] how to fix wd usb disk not showing up on Windows 10
Here are 4 fixes for you on MAC for fixing the wd disk not showing up problem.
#1 - Try it on another mac machine
You can connect the WD My Passport to another computer to see if it can work normally. Once you are sure that the WD My Passport is corrupted and becomes inaccessible, you had better stop performing any further data writing to this external.
#2 - Recovering files from WD My Passport that Is Not Readable on Mac
For an unreadable external hard drive data recovery, you need to rely on a professional data recovery program. Free mac data recovery tool such as Lazesoft Data Recovery for mac is a good solution for data recovery from any storage media including WD My Passport when it is not detected by Mac OS or other PC.
Also read: 5 free file recovery software for mac
Option: Recovering data from wd external hard disk with free data recovery software on Windows 10 - iCare Data Recovery Free.
#3 - Fix WD My Passport Not Showing UP on MAC with Disk Utility
Also read: 5 free ways to repair usb disk on mac
#4 - Check Finder preference
Check wether the disk is selected under finder preference under General, and Sidebar.
Also read: 5 free ways to repair usb disk on mac
Possible Reasons Why WD My Passport Does Not Work on Mac
Everybody knows that the most important thing is to restore all lost data when a WD My Passport drive is not recognized on Mac, but many people still like to know the reasons why an external hard drive stops working on Mac. Here are some possible reasons:
- WD My Passport external contains too many bad sectors
- The WD My Passport is infected with virus or Trojan
- WD My Passport portable HDD file system is corrupted
- WD my passport external hard disk is formatted wrong or needs updated drivers
- More other reasons
Solution When WD My Passport Is Not Recognized due to Incompatibility issue
An external hard drive might not show up on a computer when it is formatted improperly. As you know, when you buy a new external hard drive, it usually has FAT32 or NTFS file system. Both of file systems are able to be recognized by Windows OS, but it might become unreadable when you plug an external hard drive that has FAT32 or NTFS file system to a Mac computer. Therefore, if a WD my passport external hard drive is not recognized by Mac OS, but it is able to be compatible with Windows OS, you only need to format it to HFS+ file system which is able to be recognized by Mac OS.
WD My Passport Does Not Show up due to Virus Attack
As mentioned above, an external hard drive must be formatted properly so that it can be detected by Windows or Mac OS. However, sometimes, virus infection might corrupt the file system of WD my passport external hard drive and make it not show up when you connect the external to your computer. In this situation, you can recover all inaccessible data at first and then you can run antivirus software to scan the external hard drive and finally format the external into proper format.
Error 49223
WD My Passport External Is Recognized on Mac but becomes Inaccessible
Another situation is that the WD my passport portable hard drive can show up on Mac OS when you plug it to your computer, but the problem is that you are unable to access any data stored on this disk. In this situation, you can also check whether the external hard drive file system is compatible with Mac OS. If WD my passport external HDD has unknown file system, you can use iCare Data Recovery to recover files from inaccessible drive and then try to format the WD my passport external hard drive to HFS+ file system. If you want to use your external hard drive in Windows PC, you can connect it to a Windows PC and format RAW to NTFS file system.
It does not matter why a WD My Passport external HDD is not recognized, you have chance to recover files from WD portable hard drive which is not detecting as long as it is not physically damaged or overwritten.
Last updated on Aug 30, 2021
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Last updated on Aug 30, 2021
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Summary: WD My Passport for Mac is not showing up Mac? Follow the tutorial in this article to fix WD My Passport not working issue and recover data from unrecognized WD My Passport.
- Solution 5: Repair the WD My Passport in Disk utility. Disk Utility is a built-in used to erase, format or manage internal disks and external storage devices. The most important feature of Disk Utility is First Aid, which helps detect and repair any issue with your disk. Here is how to run First Aid on your Mac to repair the unreadable WD My.
- Now, I will show you the two methods to format WD My Passport portable hard drive on Mac. Method 1: format WD My Passport portable hard drive on Mac with disk utility. Disk utility is a Mac application, you can run it on your Mac. It will list all the hard drives and devices on your Mac computer. How can I reformat my passport for a Mac?
- Every journey needs a passport. The My Passport™ for Mac drive is trusted, portable storage that perfectly complements your on-the-go lifestyle. Compatible with USB-C™ and USB-A, the My Passport for Mac drive comes equipped to connect with today's latest technology. With a new, stylish design that fits in the palm of your hand, there’s space to store, organize, and share all the photos.
- Step 3: Go to Sidebar tab, tick 'External disks' under 'Devices' to show your WD My Passport for Mac in Finder. Solution 2: Check My Passport for Mac in Disk Utility. If the WD My Passport for Mac drive is still not showing up in Finder or on the desktop, you can see whether it is showing up in Disk Utility or not.
Everything has flaws. At times, WD My Passport won't show up when you connect it to your Mac computer, the WD My Passport is greyed out in Disk Utility, or WD hard drive's light is on but not working. Even worse, it may become unreadable on your Mac. In either way, your important data on this drive will become inaccessible.
A: Answer Hi Matt The WD My Passport Ultra for Mac comes pre-formatted for MAC OS. The hard drive will work as a plug-n-play hard drive on the MAC computer. You will be able to back up your computer on the external hard drive using Time Machine application.
If the WD My Passport is not showing up on Mac desktop, Finder or Disk Utility after connecting to your Mac, how to find it and make it work? If you can't see files from WD external hard drive on Mac, how to access data? You'll get answers here.
- Table of contents
- 1. Troubleshoot WD My Passport not showing up on Mac issue
- 2. How to fix My Passport not showing up on Mac issue?
- 3. What to do if My Passport drive is not recognized?
- 4. Understanding why My Passport drive not showing up on Mac
- 5. Bonus tips
Troubleshoot WD My Passport not showing up on Mac issue
As mentioned above, malfunctioned USB port or Mac computer, the broken USB cable and some hardware problems can also make WD My Passport not showing up. You can do some basic checks to troubleshoot whether this issue is resulted from those factors.
1. Safely remove the WD My Passport and reconnect it to the USB port. Try quickly plug and slowly plug, sometimes it just works for no reason.
2. Check whether the USB cable or USB port is bad by connecting other hard drives to this USB port or cable and see if that makes a difference.
3. Reboot your Mac computer to see if your WD My Passport drive is not showing up in Disk Utility/Finder or not.
4. Connect the WD My Passport to another Mac computer or Windows PC, which will find out if it is the incompatible file system of the drive that makes this WD My Passport undetectable.
How to fix WD My Passport not showing up on Mac issue?
If the WD My Passport for Mac still does not work or not show up on Mac after the basic checks, go ahead to try out the solutions as below to make it show up on Mac.
Solution 1: Check Finder Preferences
If your WD My Passport is not showing up in Finder and desktop, it's possible that the configuration of the Finder Preferences is stopping your WD My Passport drive showing up. In other words, you didn't allow the connected hard drives showing up in the Finder or on the desktop.
Now, follow the guide below to set Finder Preferences and make the WD My Passport for Mac show up in Finder or on the desktop.
Step 1: Go to Finder > Preferences > General tab.
Step 2: Tick the 'External disks' option to show the WD My Passport for Mac on the desktop.
Step 3: Go to Sidebar tab, tick 'External disks' under 'Devices' to show your WD My Passport for Mac in Finder.
Solution 2: Check My Passport for Mac in Disk Utility
If the WD My Passport for Mac drive is still not showing up in Finder or on the desktop, you can see whether it is showing up in Disk Utility or not.
When checking WD My Passport in Disk Utility, you could have two results:
Case 1: Your WD My Passport drive is detected and showing up in Disk Utility, but it is greyed out or not mounting.
Case 2: Your WD hard drive is not recognized, so it's not showing up in Disk Utility at all.
Here, we'll show you solutions to case 1.
Method 1: Mount WD My Passport for Mac in Disk Utility manually
Sometimes, hard drives cannot be automatically mounted in Disk Utility, even though Mac has detected the hard drive. So it's possible that you'll see the WD My Passport for Mac drive not mounting in Disk Utility. In this situation, you can manually mount the hard drive.
Step 1: Go to Applications > Utilities > Disk Utility.
Step 2: Click 'Show All Devices' in View option at the left corner of Disk Utility.
Step 3: Select your WD My Passport for Mac drive from the left sidebar and click the Mount button on the top of Disk Utility window.
Instead, you can also click on the mount icon beside the drive to mount it immediately.
Reformat Wd Passport For Mac
Method 2: Repair WD My Passport for Mac drive with First Aid
If you can't mount the WD My Passport for Mac manually, there should be some file system problems in this drive. But don't worry. There is a native repair tool called First Aid in your Mac computer's Disk Utility, which is able to analyze and repair basic hard drive problems especially with file systems and catalogs, extends, volume bit maps. You can follow the instructions to fix this problem.
Step 1: Go to Disk Utility.
Step 2: Select the WD My Passport for Mac.
Step 3: Click First Aid on the top of the Disk Utility window.
Step 4: Click Done when the reparation finishes.
Solution 3: Erase/Reformat My Passport for Mac
If First Aid was unable to fix the errors in the WD My Passport, which is quite common, the file system of this drive could be seriously corrupted and you have to fix the WD My Passport for Mac not showing up on Mac problem by reformatting.
The situation is, reformatting will assign a new file system but will erase your data on this drive as well. To avoid the loss of important data, please make sure you have a backup copy of data. Without a backup? It's not necessarily the end of the world. You can at first recover lost data from the WD My Passport for Mac with professional Mac data recovery software, like iBoysoft Data Recovery for Mac.
Dahua config tool. iBoysoft Data Recovery for Mac is free hard drive data recovery software for Mac that is able to recover deleted files on Mac, recover lost data from formatted, inaccessible, corrupted, unmountable, unreadable hard drives, USB flash drives, SD cards, memory cards, etc. It's compatible with macOS Catalina 10.15/Mojave 10.14/High Sierra/Sierra 10.12 and Mac OS X 10.11/10.10/10.9/10.8/10.7.
Recover lost data from My Passport for Mac with iBoysoft Data Recovery for Mac
Step 1: Download and install iBoysoft Data Recovery for Mac on Mac.
Step 2: Launch iBoysoft Data Recovery for Mac.
Step 3: Select My Passport for Mac and click 'Next' button to scan all data on this drive.
Step 4: Preview the searching results, choose files you need, and click 'Recover' to get them back.
Reformat My Passport for Mac in Disk Utility
After recovering data from this drive, you can now courageously proceed to erase your WD My Passport for Mac drive with no fuss.
Step 1: Go to Disk Utility.
Step 2: Select the WD My Passport for Mac drive in the left sidebar.
Step 3: Click Erase on the top of the Disk Utility window.
Step 4: Complete the information for your drive (such as new format, partition scheme, and so on) and click Erase.
What to do if the WD My Passport drive is not recognized/detected?
If My Passport for Mac hard drive is not showing up in Disk Utility at all, it means the WD hard drive is not recognized. Very probably, your My Passport for Mac may have some hardware problems. It's better to send it to a local reparation center.
Understanding why My Passport drive not showing up on Mac
Sometimes, an external hard drive not showing up on Mac just because the USB cable or the USB port on your Mac is bad. In addition, the following reasons may also lead to WD My Passport for Mac not showing up or not working.
- Recent macOS update issue
- System failure
- Virus infection
- Motherboard issue
- WD My Passport drive damage or corruption
Bonus Maintenance Tips for WD My Passport drives for Mac
Apparently, most hard drive not showing up issues are caused by unsafe ejection and sudden power outrage. In order to maintain your WD My Passport for Mac in good condition, you should pay attention to:
- Make sure that your WD My Passport doesn't become physically damaged.
- Always safely and properly eject the WD My Passport for Mac drive after using it.
- Don't just unplug the USB cable, on the contrary, unmount your drive by right-clicking (control-click) on the icon on the Desktop or in the Finder and choose Eject.
- Properly use WD software like WD Drive Utilities, WD Backup software ( to back up important files to your My Passport drive), and WD Discovery ( to organize and share your files to the My Passport drive to backup your online social life).
Summary: WD My Passport for Mac is not showing up Mac? Follow the tutorial in this article to fix WD My Passport not working issue and recover data from unrecognized WD My Passport.
Everything has flaws. At times, WD My Passport won't show up when you connect it to your Mac computer, the WD My Passport is greyed out in Disk Utility, or WD hard drive's light is on but not working. Even worse, it may become unreadable on your Mac. In either way, your important data on this drive will become inaccessible.
If the WD My Passport is not showing up on Mac desktop, Finder or Disk Utility after connecting to your Mac, how to find it and make it work? If you can't see files from WD external hard drive on Mac, how to access data? You'll get answers here.
- Table of contents
- 1. Troubleshoot WD My Passport not showing up on Mac issue
- 2. How to fix My Passport not showing up on Mac issue?
- 3. What to do if My Passport drive is not recognized?
- 4. Understanding why My Passport drive not showing up on Mac
- 5. Bonus tips
Troubleshoot WD My Passport not showing up on Mac issue
As mentioned above, malfunctioned USB port or Mac computer, the broken USB cable and some hardware problems can also make WD My Passport not showing up. You can do some basic checks to troubleshoot whether this issue is resulted from those factors.
1. Safely remove the WD My Passport and reconnect it to the USB port. Try quickly plug and slowly plug, sometimes it just works for no reason.
2. Check whether the USB cable or USB port is bad by connecting other hard drives to this USB port or cable and see if that makes a difference.
3. Reboot your Mac computer to see if your WD My Passport drive is not showing up in Disk Utility/Finder or not.
4. Connect the WD My Passport to another Mac computer or Windows PC, which will find out if it is the incompatible file system of the drive that makes this WD My Passport undetectable.
Wd My Passport For Mac Format For Windows
How to fix WD My Passport not showing up on Mac issue?
If the WD My Passport for Mac still does not work or not show up on Mac after the basic checks, go ahead to try out the solutions as below to make it show up on Mac.
Solution 1: Check Finder Preferences
If your WD My Passport is not showing up in Finder and desktop, it's possible that the configuration of the Finder Preferences is stopping your WD My Passport drive showing up. In other words, you didn't allow the connected hard drives showing up in the Finder or on the desktop.
Now, follow the guide below to set Finder Preferences and make the WD My Passport for Mac show up in Finder or on the desktop.
Step 1: Go to Finder > Preferences > General tab.
Step 2: Tick the 'External disks' option to show the WD My Passport for Mac on the desktop.
Step 3: Go to Sidebar tab, tick 'External disks' under 'Devices' to show your WD My Passport for Mac in Finder.
Solution 2: Check My Passport for Mac in Disk Utility
If the WD My Passport for Mac drive is still not showing up in Finder or on the desktop, you can see whether it is showing up in Disk Utility or not.
When checking WD My Passport in Disk Utility, you could have two results:
Case 1: Your WD My Passport drive is detected and showing up in Disk Utility, but it is greyed out or not mounting.
Case 2: Your WD hard drive is not recognized, so it's not showing up in Disk Utility at all.
Here, we'll show you solutions to case 1.
Method 1: Mount WD My Passport for Mac in Disk Utility manually
Sometimes, hard drives cannot be automatically mounted in Disk Utility, even though Mac has detected the hard drive. So it's possible that you'll see the WD My Passport for Mac drive not mounting in Disk Utility. In this situation, you can manually mount the hard drive.
Step 1: Go to Applications > Utilities > Disk Utility.
Step 2: Click 'Show All Devices' in View option at the left corner of Disk Utility.
My Passport Wd Format For Mac File
Step 3: Select your WD My Passport for Mac drive from the left sidebar and click the Mount button on the top of Disk Utility window.
Instead, you can also click on the mount icon beside the drive to mount it immediately.
Method 2: Repair WD My Passport for Mac drive with First Aid
If you can't mount the WD My Passport for Mac manually, there should be some file system problems in this drive. But don't worry. There is a native repair tool called First Aid in your Mac computer's Disk Utility, which is able to analyze and repair basic hard drive problems especially with file systems and catalogs, extends, volume bit maps. You can follow the instructions to fix this problem.
Step 1: Go to Disk Utility.
Step 2: Ixpand mini firmware update tool. Select the WD My Passport for Mac.
Step 3: Click First Aid on the top of the Disk Utility window.
Step 4: Click Done when the reparation finishes.
Solution 3: Erase/Reformat My Passport for Mac
Wd My Passport For Mac Not Showing Up
If First Aid was unable to fix the errors in the WD My Passport, which is quite common, the file system of this drive could be seriously corrupted and you have to fix the WD My Passport for Mac not showing up on Mac problem by reformatting.
The situation is, reformatting will assign a new file system but will erase your data on this drive as well. To avoid the loss of important data, please make sure you have a backup copy of data. Without a backup? It's not necessarily the end of the world. You can at first recover lost data from the WD My Passport for Mac with professional Mac data recovery software, like iBoysoft Data Recovery for Mac.
iBoysoft Data Recovery for Mac is free hard drive data recovery software for Mac that is able to recover deleted files on Mac, recover lost data from formatted, inaccessible, corrupted, unmountable, unreadable hard drives, USB flash drives, SD cards, memory cards, etc. It's compatible with macOS Catalina 10.15/Mojave 10.14/High Sierra/Sierra 10.12 and Mac OS X 10.11/10.10/10.9/10.8/10.7.
Recover lost data from My Passport for Mac with iBoysoft Data Recovery for Mac
My Passport Ultra Not Showing
Step 1: Download and install iBoysoft Data Recovery for Mac on Mac.
Step 2: Launch iBoysoft Data Recovery for Mac.
Step 3: Select My Passport for Mac and click 'Next' button to scan all data on this drive.
Step 4: Preview the searching results, choose files you need, and click 'Recover' to get them back.
Reformat My Passport for Mac in Disk Utility
After recovering data from this drive, you can now courageously proceed to erase your WD My Passport for Mac drive with no fuss.
Step 1: Go to Disk Utility.
Step 2: Select the WD My Passport for Mac drive in the left sidebar.
Step 3: Click Erase on the top of the Disk Utility window.
My Passport Wd Format For Mac Osx
Step 4: Complete the information for your drive (such as new format, partition scheme, and so on) and click Erase.
What to do if the WD My Passport drive is not recognized/detected?
If My Passport for Mac hard drive is not showing up in Disk Utility at all, it means the WD hard drive is not recognized. Very probably, your My Passport for Mac may have some hardware problems. It's better to send it to a local reparation center.
Understanding why My Passport drive not showing up on Mac
Sometimes, an external hard drive not showing up on Mac just because the USB cable or the USB port on your Mac is bad. In addition, the following reasons may also lead to WD My Passport for Mac not showing up or not working.
- Recent macOS update issue
- System failure
- Virus infection
- Motherboard issue
- WD My Passport drive damage or corruption
My Passport Wd Format For Macbook Air
Bonus Maintenance Tips for WD My Passport drives for Mac
Apparently, most hard drive not showing up issues are caused by unsafe ejection and sudden power outrage. In order to maintain your WD My Passport for Mac in good condition, you should pay attention to:
- Make sure that your WD My Passport doesn't become physically damaged.
- Always safely and properly eject the WD My Passport for Mac drive after using it.
- Don't just unplug the USB cable, on the contrary, unmount your drive by right-clicking (control-click) on the icon on the Desktop or in the Finder and choose Eject.
- Properly use WD software like WD Drive Utilities, WD Backup software ( to back up important files to your My Passport drive), and WD Discovery ( to organize and share your files to the My Passport drive to backup your online social life).